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Regulatory Status

By Credit Hire Information Desk Last updated: 3 July 2026
In short

credithire.uk is an information and referral service. It is not a law firm and it is not a claims management company. It does not provide legal advice, assess claims, run claims or handle money for consumers. It does not currently take enquiries or make referrals; when it does, any onward referral will be to a commercial partner provider and will be labelled as such.

What this site is

This website publishes general information about credit hire after non-fault road accidents. Its role is educational and directional only.

What this site is not

Claims management activity in England, Wales and Scotland has been regulated by the Financial Conduct Authority since 1 April 2019. This site does not carry out that regulated activity; it provides information and referral only.

  • It is not a law firm and does not provide legal advice or representation.
  • It is not a claims management company and does not carry out regulated claims management activity on your behalf.
  • It does not assess, approve, submit, fund or run claims.
  • It does not provide vehicles, recover money, or guarantee any outcome.

How referrals work

No referral route is open at present. When one opens, any onward referral will be made only where you ask for it, to a separate organisation that is responsible for its own regulatory obligations and for the service it provides to you. You are free to choose your own provider, to use your own insurer, or to deal with the at-fault insurer directly, free of charge.

Referral relationship — not yet active. The intended referral destination for this site is Nationwide Accident Hire Ltd, a credit hire and accident management provider, on a commercial referral basis. That arrangement is not in operation: this site takes no enquiries and forwards nothing to anyone at present. When it does, the commercial relationship will be stated on the page where the referral is offered, the referral will be made only when you ask for it, and this site will still not be your insurer and will not provide credit hire itself.

No obligation

Reading this site or making an enquiry places you under no obligation. You do not need a paid representative to ask an insurer questions, request information about your options, or make a complaint.